Frequently Asked Questions
Get answers to your questions about CraftMyFit
Customer FAQs
Find answers to common questions about using CraftMyFit
How do I find a tailor or boutique near me?
Simply use our search feature on the Browse Tailors or Browse Boutiques pages. Enter your location, and we'll show you all nearby service providers. You can further refine your search using filters like specialties, service types, and more.
Are all tailors and boutiques on CraftMyFit verified?
Yes, all professionals listed on CraftMyFit go through our verification process. We ensure they meet our quality standards and have the necessary credentials to provide excellent service.
How does the pricing work?
Each tailor or boutique sets their own pricing. You can view transparent pricing information on their profile page, which includes costs for various services. Some providers offer fixed pricing, while others provide custom quotes based on your requirements.
Can I see reviews from other customers?
While we don't display traditional star ratings, you can see the number of customers who have favorited each provider, which indicates their popularity and customer satisfaction.
How do I contact a tailor or boutique?
Once you find a provider you like, simply visit their profile page. You'll find their contact information, business hours, and buttons to call or message them directly. Many providers are available on both phone and WhatsApp.
Is there a booking fee on CraftMyFit?
No, CraftMyFit is completely free for customers. You only pay for the services provided by the tailor or boutique you choose.
What if I'm not satisfied with the service?
We encourage direct communication between customers and service providers. If you have concerns, please reach out to the tailor or boutique first. If the issue isn't resolved, you can contact our support team for assistance.
Can I favorite multiple tailors or boutiques?
Yes! You can favorite as many providers as you like. This helps you save and compare different options before making your final decision.
Do tailors and boutiques offer home services?
This varies by provider. Check the individual tailor or boutique's profile for information about home visits and delivery options. Some may offer these services for an additional fee.
How often is the information updated?
Service providers regularly update their profiles with current pricing, availability, and services. If you notice outdated information, please let us know so we can follow up with the provider.
Still have questions?
Contact our support team